Yes. MARIA LAURA offers free shipping on orders over $75. Shipping costs for orders below this amount are shown at checkout before payment.

Orders are usually processed within 1 to 3 business days after payment confirmation. During busy periods or holidays, this may take slightly longer.

Once shipped, most parcels arrive within approximately 3 to 7 business days. Delivery times may vary depending on your location, the carrier, customs, and the time of year.

Yes. Once your order leaves our processing center, you will receive an email with tracking information when available. Tracking can take some time to update after shipment.

Please contact us as soon as possible. If the order has already been processed or shipped, we may not be able to change the address.

You can request a return within 30 days from the delivery date. Items must be unused, clean, in original condition, and returned with original packaging where applicable.

Visit our Contact page and send your order number, return reason, and photos if the item is damaged, defective, or incorrect. Please wait for approval before sending anything back.

Unless the item arrived damaged, defective, or incorrect, return shipping costs are the responsibility of the customer. The return address may be located outside Europe.

After your return has been received and inspected, approved refunds are processed within 3 to 6 business days. Your bank or payment provider may require additional processing time.

Yes, depending on availability. Contact us first so we can provide the correct instructions. In many cases, the fastest option is to return the original item and place a new order.

Please contact us as soon as possible with your order number and clear photos of the product and packaging. We will review the issue and help with a replacement, refund, or other suitable solution.

You can contact us through the Contact page. Please include your order number when your message is about an existing order.